Swoop Agent · agentic support

Support that does the work. Reports that write themselves.

The agent checks your KYC, unblocks a card, raises a limit or opens a deposit ticket instead of linking a help article. It explains your portfolio in plain words, warns you before problems, and hands you to a person whenever you want.

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24/7 first-line supportEN · AR text and voice1 tap to a humanRead-only until you allow more

Agentic support

“My card got declined.” Fixed in three messages.

The agent sees what support staff would see, does what they would do, and asks before it changes anything.

Resolves KYC, card, limit and deposit issues end-to-end
Explains why a position moved and how to set a stop
Instant handoff to a human, context passed on

SWOOP supportonline

Ask SWOOP or hold to talk…

The agentic suite

One agent framework across your whole account.

Ask SWOOP

Questions about your money, answered from your own data.

It asks for read-only access first, shows each analysis step while it works, and cites your own balances, positions and history.

Learn more →AI portfolio analyst

Screens

What the agent looks like in the app.

Permission firstA read-only access request that says exactly what it will read.

Transparent thinking, SWOOP app dark theme

Transparent thinking, SWOOP app light theme

Transparent thinkingEach analysis step shown while it works.

Answers with next steps, SWOOP app dark theme

Answers with next steps, SWOOP app light theme

Answers with next stepsTop contributors and what you could do next.

ReportsStatements and trade reports in seconds.

NotificationsAll, Trading, Money and Security, grouped by day.

FAQ

Questions, answered

Still unsure? Ask SWOOP in the app, or write to info@swoop.global.

Is the support agent a chatbot?

It’s an agent that can act on your account with your approval, such as raising a card limit or re-running a KYC check. Whenever you ask, it hands you to a human.

Can it see my data without asking?

No. It asks for read-only access first, and anything that changes your account needs your confirmation.

Does it give financial advice?

No. It explains your data and carries out your instructions.

Works with

Same balance, next product.

Private beta

Give your agent an account worth running.

The private beta opens in stages by region. Join the list and we’ll tell you when your agent can start moving money.

Money

Trading

Agentic AI

Company

Rewards

Support that does the work. Reports that write themselves.

“My card got declined.” Fixed in three messages.

One agent framework across your whole account.

Questions about your money, answered from your own data.

Exposure, concentration and performance in plain words.

Margin level, KYC renewal and idle balances, before they become problems.

24/7 across card, OTC and trading, with automatic freezes.

Statements, trade reports and recaps as PDF or CSV.

What the agent looks like in the app.

Questions, answered

Same balance, next product.

Give your agent an account worth running.

Money

Trading

Agentic AI

Company

Rewards

Support that does the work. Reports that write themselves.

“My card got declined.” Fixed in three messages.

One agent framework across your whole account.

Questions about your money, answered from your own data.

Exposure, concentration and performance in plain words.

Margin level, KYC renewal and idle balances, before they become problems.

24/7 across card, OTC and trading, with automatic freezes.

Statements, trade reports and recaps as PDF or CSV.

What the agent looks like in the app.

Questions, answered

Same balance, next product.

Connect your own AI

Trading Journal

Debit cards

Falcon Autotrader

Give your agent an account worth running.